Returns & Exchanges

At Dress Up, we want you to love your new look, but if something isn't quite right, we accept returns on unworn items within 30 days of delivery. Please ensure all original tags are attached and the items are in their original condition to qualify for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Carefully place your items in the original packaging or a secure mailer, ensuring all original tags and labels remain intact.

3

Label and Ship

Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing